Website: https://wonderpets.shop/
Email: admin@wonderpets.shop

Overview

At Wonder Pets Shop, we are committed to delivering your pet products quickly and securely across the United Kingdom. This Shipping Policy explains our order processing times, delivery methods, and important shipping information.

Shipping Locations

Wonder Pets Shop currently ships within the United Kingdom only. At this time, we do not offer international shipping.

Order Processing Time

Orders are processed Monday to Friday (excluding public holidays).

• Order cut-off time: 1:00 PM (UK time)
• Orders placed before 1:00 PM will usually be processed on the same working day.
• Orders placed after 1:00 PM will be processed on the next working day.

Once your order has been processed and dispatched, you will receive a confirmation email with tracking details.

Shipping Method

Orders are shipped using our available delivery services to ensure safe and reliable delivery.

Where applicable, tracking information will be provided once your order has been dispatched.

Delivery Time

Estimated delivery time is 1–3 working days after dispatch, depending on your location within the UK and the delivery service used.

Please note that delivery times may occasionally vary during busy periods, public holidays, or due to circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, where tracking is available, so you can monitor the progress of your delivery through the relevant courier or delivery provider.

Incorrect Address

Please ensure that your shipping address is correct and complete when placing your order.

Wonder Pets Shop cannot be held responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact us at admin@wonderpets.shop and we will assist you in tracking your shipment.

Contact Us

If you have any questions about this Shipping Policy or your delivery, please contact us:

Wonder Pets Shop
Website: https://wonderpets.shop/
Email: admin@wonderpets.shop